Shipping policy
Free tracked shipping
Every order ships free with tracking to the United States, the United Kingdom, Europe and Australia.
Delivery times
- Order processing: 1 to 3 business days.
- Delivery: typically 7 to 15 business days after dispatch.
You will receive a tracking number by email as soon as your order ships. Delays can occasionally happen during holidays or because of customs.
Customs and duties
Depending on your country, local import taxes may apply.
Shipping address
Please make sure your shipping address is complete and correct. If you need to change it, email us within 24 hours of placing your order.
Lost or late orders
If your order has not arrived within 25 business days, email support@lumoaur.com and we will send a replacement or a full refund.